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Refund Policy
This page sets the product-level framework for subscription refunds. Specific payment terms shown at checkout may also apply.
Before purchase
Please review the workspace level, included markets and feature scope shown at the time of purchase before completing payment.
Digital service
GraphMyTrade subscriptions provide access to a digital software service. Once access has been activated, refund eligibility may depend on the applicable payment terms, local consumer law and the circumstances of the request.
Requesting help
For billing or access concerns, contact Support with the account email, relevant plan and transaction details so the request can be reviewed.
Abuse and duplicate charges
Confirmed duplicate billing or clear payment-processing issues will be investigated and corrected where appropriate.
Policy updates
The published policy may be updated as the subscription and payment systems evolve. The terms presented at purchase remain important for that transaction.